Text-to-911 not coming to NYC anytime soon - New York News

Text-to-911 not coming to NYC anytime soon

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When it comes to an emergency, we're taught to dial 911. But now in more and more places you can text to get help. Emergency responders in 16 states are currently using the technology. In New York, you can text 911 in several cities upstate. But not in New York City.

As of this month, all four major cellphone companies -- Sprint, Verizon Wireless, T-Mobile and AT&T -- are able to transmit 911 texts to local governments that want to and are able to receive them.

But many people say they're not comfortable relying on a text to get help. There are clearly limitations to when a text would work. And authorities say it's always better to call when you can, but say that texting could be a good alternative for people who are deaf or in need of help in certain domestic violence situations.

New York City was set to overhaul its 911 system with a goal to include texting, but Mayor Bill de Blasio said that overhaul is on hold because of ballooning costs.

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