Overwhelmed, Under-equipped UPS fails to deliver by Christmas - New York News

Overwhelmed, Under-equipped UPS fails to deliver by Christmas

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(File Photo:AP) (File Photo:AP)

According to UPS, the company's delivery system was simply overwhelmed by the incredible demand over for the holiday season.

Too many boxes and not enough planes.

And since pilots and drivers weren't working on Christmas, there were definitely some frowns at the tree.

If you haven't gotten that gift dropped on your doorstep by Wednesday, It's not gonna make it until Thursday at the earliest.

According to a company spokesperson, demand was simply ‘much greater’ than forecast this year.

In a statement on its website, United Parcel Service says:

"The volume of air packages in our system exceeded the capacity of our network immediately preceding Christmas so some shipments were delayed. UPS is not making pickups or deliveries on Christmas Day and will resume normally scheduled service on December 26."

UPS won't say exactly how many packages are late.

The company describes it as a small percentage that were delayed and isn't releasing specific numbers but the total apparently well in the thousands, and weather issues are also partly to blame.

Notably in Dallas and Fort Worth which endured a pretty significant ice storm earlier this month.

Some frustrated customers formed a line outside the Forth Worth UPS distribution center waiting hours in some cases to pick up their boxes themselves...

Reports suggest it was worth the wait, most got their packages to the cheers of others in line.

UPS says more workers were called in  to the international hub in Louisville, Kentucky to sort packages for deliver Thursday and customers can track the progress of specific shipments on the UPS website.

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