Metro GM posts online apology to Red Line commuters - New York News

Metro GM posts online apology to Red Line commuters

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WASHINGTON -

Metro General Manager/CEO Richard Sarles posted an online message to Red Line commuters apologizing for problems with the service.

His message read:

I want to apologize for the delays and inconvenience you have experienced recently. I know that service on the Red Line has not been good over the past several days. Be assured, we are focused on these issues and are taking steps to improve service.

We will have more information about this morning's service posted here later today, and I will tell you about changes we are making to address this situation.

Again, I apologize for the delays you have experienced, and thank you for riding Metro.

Sincerely,

Richard R Sarles
General Manager & CEO

MORE ONLINE: http://www.wmata.com/about_metro/news/story.cfm?id=3650

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