GRAND LUX CAFE - Restaurant Manager - Chicago (Chicago, IL)
Career Opportunities: Grand Lux Cafe is always looking for talented, passion-driven managers to add to our team. We are opening restaurants and building teams across the country, so if you are open to relocation please be sure to indicate for which locations you would like to be considered.
Position Overview: The Restaurant Manager is responsible for all front-of-the-house (FOH) functions on an opening, mid- or closing shift, including guest relations, supervision of all FOH staff and staffing levels, proper restaurant ambience, housekeeping, and set-up, food & beverage quality, safety and pace. The Manager ensures that the shift is run in a smooth manner and attends to any unexpected problems or emergencies that may arise. The Manager is assigned a work group consisting of a FOH department (i.e., Front Desk) and/or a profit/cost center such as Retail or Repair and Maintenance. The Manager is responsible for staffing, scheduling, financial goals and staff development of the assigned work group.
Key Duties & Responsibilities:
People: The Manager sets the standard for service expectations by scrutinizing every aspect of the guest's experience from start to finish, and personally intervenes to correct below standard service issues and positively coaches and counsels staff to achieve the highest quality of service in all areas of the restaurant. Our Managers demonstrate and extend same "caring for the needs of the guests" attitude with staff, demonstrating skill and care when selecting, scheduling, training, developing, mentoring, managing and leading the team according to our First Commitment: People, Our Greatest Resource.
Quality Profits: Without compromising food or beverage quality and service, our Managers set operational goals and plans to achieve or exceed written cost center budgets, then direct staff and utilizes restaurant systems, schedules, tools and procedures to attain those goals.
Operational Excellence: The Manager is responsible for ensuring food quality, recipe adherence and proper plate presentation, as well as maintaining a safe, clean and sanitary environment throughout the restaurant. Our Managers conduct daily line checks, manage expo, and correct any food or beverage problems before they reach the guest.
Benefits: This position offers industry-leading benefits and an average 55 hour work week with 2 days off consecutively.
Minimum 2 to 5 years as a manager in a full service (table service with full bar) restaurant.
Must possess strong leadership skills.
Solid track record of success in previous assignments demonstrating upward career tracking.
Strong communication skills
Must be dependable, reliable and motivated.
Able to work ten hour-plus shifts, with extensive standing/walking.
May lift materials and/or product up to 50 pounds or more.
For additional information about our company, please visit www.grandluxcafe.com.
The Cheesecake Factory Incorporated is an Equal Opportunity Employer and provides reasonable accommodations consistent with its legal obligations.