I-Team: Not knowing rules of shopping a costly mistake - New York News

I-Team: Not knowing rules of shopping a costly mistake

Posted: Updated:
ATLANTA -

Fall is here and over the next few months, shopping will pick up. And, there's no time like the present to remind ourselves of the rules and regulations of today's ever-changing return policies.

The I-Team's Dana Fowle is here with important information that you need to know, before you go. We probably take being able to return something we've bought for granted. Most retailers do it.

But, did you know that in Georgia, retailers are not required by law to offer refunds or to exchange merchandise.

So, if something is advertised ‘Final Sale,' then that's what it means. If you buy something you think you might return, make sure you are clear about the return policy. It's often posted at the register or on the receipt. But, it doesn't have to be. If it isn't, then ask!

A retailer will generally do 1 of 4 things: Offer a full refund under certain conditions. Some shops might only offer an exchange of merchandise – or, they might give you store credit.

Here's a reminder in light of all of the electronics that we buy today. There is often a re-stocking fee. That means when you return the item, you will get your money back minus a certain fee.

The Governor's Office of Consumer Protection reminds us that online retailers and their brick-and-mortar stores might have different return policies.

And, even though Georgia law doesn't require a return policy, a store can't be vague or deceptive, either. If the retailer offers some sort of return option, then management needs to live up to that. And, if they don't, that's when you have recourse.

CLICK ON THE VIDEO ABOVE TO WATCH DANA'S REPORT!

More info:
Governor's Office of Consumer Protection website

  • I-Team Story ArchiveMore>>

  • Fox 5 I-Team

    Cheap vs. Frugal

    Cheap vs. Frugal

    Wednesday, April 23 2014 9:15 AM EDT2014-04-23 13:15:25 GMT
    There is nothing wrong with saving a buck, but can you cross the line? There is a difference between being cheap and being frugal.
    There is nothing wrong with saving a buck, but can you cross the line? There is a difference between being cheap and being frugal.
  • Fox 5 I-Team

    Save on Vacation

    Save on Vacation

    Monday, April 21 2014 9:56 AM EDT2014-04-21 13:56:05 GMT
    Thinking about vacation is a lot of fun. Thinking about what it'll cost you is not so fun. Here are some ideas for cutting costs.
    Thinking about vacation is a lot of fun. Thinking about what it'll cost you is not so fun. Here are some ideas for cutting costs.
  • Get Financially Fit: A Step-By-Step Plan

    Get Financially Fit: A Step-By-Step Plan

    Monday, April 14 2014 9:15 AM EDT2014-04-14 13:15:13 GMT
    April is Financial Literacy Month, so it's time to think about getting financially fit.  Let's start with two questions. Do you know how much you spend each month?  How much of your check should you save?
    April is Financial Literacy Month, so it's time to think about getting financially fit.  Let's start with two questions:  Do you know how much you spend each month?  How much of your check should you save?
  • Contact the FOX 5 I-Team

    * denotes required fields

    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Thanks for contacting FOX 5.  To reach our newsroom by phone, please call (404) 898-0100.

  • Good Day ArchiveMore>>

  • Dine Out for Project Open Hand

    Dine Out for Project Open Hand

    Wednesday, April 23 2014 9:39 AM EDT2014-04-23 13:39:13 GMT
    Head out to the a participating restaurant to celebrate the 22nd anniversary of Dining Out For Life.
    Head out to the a participating restaurant to celebrate the 22nd anniversary of Dining Out For Life.
  • Fox 5 I-Team

    Cheap vs. Frugal

    Cheap vs. Frugal

    Wednesday, April 23 2014 9:15 AM EDT2014-04-23 13:15:25 GMT
    There is nothing wrong with saving a buck, but can you cross the line? There is a difference between being cheap and being frugal.
    There is nothing wrong with saving a buck, but can you cross the line? There is a difference between being cheap and being frugal.
  • Mountain Festival Brings Music, Dancing To Dahlonega Square

    Mountain Festival Brings Music, Dancing To Dahlonega Square

    Wednesday, April 23 2014 9:08 AM EDT2014-04-23 13:08:13 GMT
    The North Georgia town of Dahlonega is best-known for its gold. But this weekend, music will bring more than 50,000 people to the historic town square.
    The North Georgia town of Dahlonega is best-known for its gold. But this weekend, music will bring more than 50,000 people to the historic town square.
  • More Local NewsMore>>

  • GBI issues amber alert for two-year old girl

    GBI issues amber alert for two-year old girl

    Wednesday, April 23 2014 6:46 PM EDT2014-04-23 22:46:51 GMT
    Maliah Harris Maliah Harris
    The Georgia Bureau of Investigation has issued a Levi’s Call, Georgia’s Amber Alert. The Mississippi Highway Patrol is on the lookout for 2 year old Maliah Harris. Harris is believed to have been abducted in from Caledonia Mississippi Wednesday morning. Harris is described as a white two-year-old female with blonde hair. Authorities said Harris was possibly abducted by Donald Boyd Harris. Boyd is described as a 34-year old 5’11” white male with brown hair and blue eyes. Authorities believe th...
    The Georgia Bureau of Investigation has issued a Levi’s Call, Georgia’s Amber Alert. The Mississippi Highway Patrol is on the lookout for 2 year old Maliah Harris. Harris is believed to have been abducted in from Caledonia Mississippi Wednesday morning. Harris is described as a white two-year-old female with blonde hair. Authorities said Harris was possibly abducted by Donald Boyd Harris. Boyd is described as a 34-year old 5’11” white male with brown hair and blue eyes. Authorities believe th...
  • Governor signs controversial gun bill into law

    Governor signs controversial gun bill into law

    Wednesday, April 23 2014 6:12 PM EDT2014-04-23 22:12:43 GMT
    A few hundred gun rights advocates gathered for Wednesday's bill signing in Ellijay with top officials including House Speaker David Ralston and bill sponsor Rep. Rick Jasperse.
    A few hundred gun rights advocates gathered for Wednesday's bill signing in Ellijay with top officials including House Speaker David Ralston and bill sponsor Rep. Rick Jasperse.
  • Cobb firefighter battles cancer linked to common virus

    Cobb firefighter battles cancer linked to common virus

    Wednesday, April 23 2014 6:11 PM EDT2014-04-23 22:11:34 GMT
    It's Frank Summers job on the Cobb County Fire Department’s technical rescue team, to be ready for tough moments no one is really ready for.
    It's Frank Summers job on the Cobb County Fire Department’s technical rescue team, to be ready for tough moments no one is really ready for.
Powered by WorldNow
Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices