911 calls: Tour bus swept away by floodwaters - New York News

911 calls: Tour bus swept away by floodwaters

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KINGMAN, Ariz. -

It's the video that has everyone talking. A bus full of tourists floating down a flooded wash, carried nearly 300 yards, then flipping onto its side. More than 30 people were inside.

All of them made it out safely, but those were scary moments and we are hearing just how scary it was.

People on board that bus called 911 for help as their bus floated away.

Those 911 calls are pretty dramatic. They tell the tale of what the passengers say happened -- a much different story than the one we're hearing from the bus company.

Operator: "911."

Caller: "yeah we have an emergency. I have a bus and we have a lot of people on the bus we are underneath the flood."

Operator: "ok?"

Caller: "the water got inside the bus. The water the water is going into the bus right now."

Panicked phone calls to 911 Sunday afternoon.

Caller: "yes sir. The situation is pretty bad right now."

Caller: "ok do you happen to know how much longer, because it's getting up to where they're at in the charter bus and they're getting pushed along."

33 passengers were on board this bus were caught up in the floodwaters. Video of the bus was sent to FOX 10 by another tour guide.

The bus which was heading back to Las Vegas from the Grand Canyon was about 35 minutes outside Kingman when heavy rains and flash floods hit. The driver apparently attempted to cross anyway.

Caller: "Some guy with the tour buses… he tried to make it through with his people and he is now going downstream."

"He did an exemplary job. He kept everyone safe. He kept everyone calm. He did nothing wrong," says Bessy Lee, spokesperson for the bus company.

During a phone interview Monday, Lee defended the driver. After seeing this video today -- issued a statement doing the same, saying, in part, "Where is the video of when the bus was actually crossing the road before the flash flood?"

All of the passengers eventually climbed through the large bus windows and jumped to the shore. No one was hurt, but the sheer panic of that moment is obvious.

Caller: "I am outside. The water level is increasing."

Operator: "yeah we've got people on the way but I need to know exactly where you're at."

The spokesperson for the bus company also says, what these videos are good for, is to show other drivers what can happen when there is a flash flood.

The company said they will be using these videos as part of further training.

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