DPD emergency dispatch back online after day-long outage - New York News

DPD emergency dispatch back online after day-long outage

Posted: Updated:
Detroit police squad cars Detroit police squad cars
  • DPD emergency dispatch back online after day-long outageMore>>

  • DPD Chief Craig: Dispatch still not at 100%

    DPD Chief Craig: Dispatch still not at 100%

    Friday, July 12 2013 12:33 PM EDT2013-07-12 16:33:26 GMT
    Detroit Chief of Police James Craig says the city's 911 emergency dispatch system is still not operating at 100%, but will be completely fixed on Monday.
    Detroit Chief of Police James Craig says the city's 911 emergency dispatch system is still not operating at 100%, but will be completely fixed on Monday.
  • LeDuff: "Get mad, Detroit!" after 911 dispatch system fails

    LeDuff: "Get mad, Detroit!" after 911 dispatch system fails

    Wednesday, July 10 2013 8:39 PM EDT2013-07-11 00:39:50 GMT
    During the Fourth of July weekend, the radio systems went down between 911 dispatch and the police, fire, and ambulance. Fox 2's Charlie Leduff investigates.
    During the Fourth of July weekend, the radio systems went down between 911 dispatch and the police, fire, and ambulance. We still don't know why, and it could still happen again tomorrow. Fox 2's Charlie Leduff investigates.
DETROIT (WJBK) -

Detroit's police, firefighters and medics are used to dealing with emergencies, but this one revealed an alarming weakness. The dispatch system went down around 5:30 a.m. Friday.

Sgt. Eren Stephens told Fox 2 that the sytem was back online and stable around 9 p.m. Friday.

A spokeswoman with Motorola Solutions says 9 of 10 antennae sites are up and running in stable condition. All 30 channels are also working fine.

But earlier in the day officers were forced to use their cell phones and land lines to communicate. Officers had to travel together to ensure safety, which led to delayed responses across the city.

"We lost total radio communications. We did not have radio communications for two hours," said Detroit Police Chief James Craig.

Even the backup system failed, something Craig has never seen in all his years on the job.

"I'm concerned why our fallback system didn't switch on, and when I asked the question if we've ever checked it, it was a software issue, it has not been so I'm told now," Craig said.

By late Friday afternoon, 80 percent of the dispatch system was back up and running, but this emergency is raising some serious questions.

"Certainly as part of our contract with Motorola is that we have a maintenance program. The City of Detroit does pay an amount for that, and so my question was when was the last time we had maintenance and what we, the Detroit Police Department, has done in terms of checking our redundancies, and again, as I said earlier, we have not done so, and I'm concerned about that," Craig said.

"This will not happen again. That's my assurance to the community, and we're going to get to the bottom of it."

  • Local NewsLocal NewsMore>>

  • Andy Golub's NYC Bodypainting Day

    Andy Golub's NYC Bodypainting Day

    Wednesday, July 30 2014 10:43 PM EDT2014-07-31 02:43:52 GMT
    The saying art is autobiographical takes on a whole new meaning when your canvas is a fully nude human body, as it is for artist Andy Golub. Andy along with 30 other artists and 45 Technicolor models paraded around several Manhattan hotspots over the weekend for NYC Body Painting day. Believe or not, this is completely legal in New York City.
    The saying art is autobiographical takes on a whole new meaning when your canvas is a fully nude human body, as it is for artist Andy Golub. Andy along with 30 other artists and 45 Technicolor models paraded around several Manhattan hotspots over the weekend for NYC Body Painting day. Believe or not, this is completely legal in New York City.
  • Protestors rally against NYPD's 'broken windows' policing

    Protestors rally against NYPD's 'broken windows' policing

    Wednesday, July 30 2014 10:07 PM EDT2014-07-31 02:07:39 GMT
    Emotions about police brutality were still raw at a protest in Harlem Wednesday night. Eric Garner died after police put him in an apparent choke hold. Cops stopped garner for the minor offense of selling loose cigarettes in Staten Island. Officers had been enforcing the so-called broken windows policy.
    Emotions about police brutality were still raw at a protest in Harlem Wednesday night. Eric Garner died after police put him in an apparent choke hold. Cops stopped garner for the minor offense of selling loose cigarettes in Staten Island. Officers had been enforcing the so-called broken windows policy.
  • Fatal skydiving accident on Long Island

    Fatal skydiving accident on Long Island

    Wednesday, July 30 2014 9:13 PM EDT2014-07-31 01:13:49 GMT
    Police on Long Island say one person has died and another has been seriously injured in a skydiving accident. Riverhead police say it happened at about 4 p.m. Wednesday at Skydive Long Island in Calverton. Police say the injured person was airlifted to Stony Brook University Hospital in critical condition.
    Police on Long Island say one person has died and another has been seriously injured in a skydiving accident. Riverhead police say it happened at about 4 p.m. Wednesday at Skydive Long Island in Calverton. Police say the injured person was airlifted to Stony Brook University Hospital in critical condition.
  • Local NewsLocal NewsMore>>

  • Family asks for justice after mother of three found dead next to dumpster

    Family asks for justice after mother of three found dead next to dumpster

    Wednesday, July 30 2014 11:33 PM EDT2014-07-31 03:33:46 GMT
    When 32-year-old Katherine Gibson was a little girl, her loved ones thought, the "life" ahead of her would be long. But it wasn't."Me and my girlfriend dropped her off and she had just told us, she loved us," said Marvin Gibson, her cousin.That would be the last "I love you" that he would hear. because after Gibson's cousin dropped her off at Harper and Conner, near Bronco's Market. The day after, she was found dead. Gibson's lifeless body, discovered by a dumpster, beside the building."Layin...
    When 32-year-old Katherine Gibson was a little girl, her loved ones thought, the "life" ahead of her would be long. But it wasn't."Me and my girlfriend dropped her off and she had just told us, she loved us," said Marvin Gibson, her cousin.That would be the last "I love you" that he would hear. because after Gibson's cousin dropped her off at Harper and Conner, near Bronco's Market. The day after, she was found dead. Gibson's lifeless body, discovered by a dumpster, beside the building."Layin...
  • Detroit councilwoman dodges questions about Facebook photo

    Detroit councilwoman dodges questions about Facebook photo

    Wednesday, July 30 2014 11:27 PM EDT2014-07-31 03:27:05 GMT
    Councilwoman Mary Sheffield posted a photo with controversial figure Rayford Jackson, previously involved in the Monica Conyers scandal. Fox 2's M.L. Elrick wants to know why.
    Councilwoman Mary Sheffield posted a photo with controversial figure Rayford Jackson, previously involved in the Monica Conyers scandal. Fox 2's M.L. Elrick wants to know why.
  • Firefighter injured battling house fire in Detroit

    Firefighter injured battling house fire in Detroit

    Wednesday, July 30 2014 11:06 PM EDT2014-07-31 03:06:52 GMT
    A possible arson kept Detroit firefighters busy for much of the evening.
    A possible arson kept Detroit firefighters busy for much of the evening.
Powered by WorldNow
Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices