Restaurant reopens after bad reality TV experience - New York News

Restaurant reopens after bad reality TV experience

Posted: Updated:
SCOTTSDALE, Ariz. -

A Scottsdale restaurant is trying to repair its image after a disastrous appearance on the FOX TV show Kitchen Nightmares. It led to a worldwide backlash.

There was hate mail, threats, and nasty messages on Facebook from as far away as Europe.

People just couldn't believe how they treated their customers and employees. But now, they're trying to take their first step at redemption.

Amy's hired a well-known public relations firm to orchestrate its grand re-opening. Supposedly the restaurant was overwhelmed with reservation requests, due to all the drama surrounding the show.

Amy on Kitchen Nightmares: "Listen to me when I'm talking to you. Don't walk away from me, you don't work here anymore. Ok, don't start crying, why are you behaving like this? Oh my God!"

The show was unforgettable. For the first time ever, Gordon Ramsay walked out. But tonight, with security guards at the ready, Amy's Bakery is back.

"I was expecting to see Amy come out or Samy screaming yelling. We didn't see too much of that. Samy seemed pretty nice," says guest Allison Lunsford.

"The staff kind of seemed on edge and Samy was running around like a madman," says Desma Xayarath.

As for the food?

"It was good. I liked it." says Lunsford. "The dessert was ok."

"It tasted like it was frozen and defrosted. I got the garlic chicken pizza and the chicken tasted frozen," says Xayarath.

Customers who came looking for drama left disappointed.

"I wanted it to be a circus. I think that is all planned, a genius marketing campaign that has gone every way in their direction," says Ricky Potts.

With onlookers peering in and security guards waiting outside, the dining experience seemed a little strange.

"What I think is ridiculous about it is that there are there are so many people out there that are leaving reviews on Yelp that haven't been there. They don't live in Arizona, they haven't been to the restaurant and they are leaving all these hateful reviews," says Sheryl Hugill.

On Kitchen Nightmares, everyone was stunned to learn that the wait staff never saw any of the tips. But things seemed to have changed.

"We asked the servers first if they were going to get them and they said they all split it so that is why we tipped," says Lunsford.

The restaurant wouldn't allow any cameras inside. In fact media was banished to the street.

Normally I wouldn't do this, but one of the people we talked offered me a slice of pizza that she didn't like, and I gave it a try. It wasn't bad – but then you never really have pizza you don't like, right?

Related stories:



  • Local NewsLocal NewsMore>>

  • Community celebrates renovated Queens Library branch damaged by Sandy

    Community celebrates renovated Queens Library branch damaged by Sandy

    Friday, April 18 2014 4:57 PM EDT2014-04-18 20:57:15 GMT
    It's been nearly a year and a half since Superstorm Sandy tore through the Queens Library Arverne branch in the Rockaways. Now it is back in business.Sandy left behind 4 feet of water. A massive renovation -- gutting, cleaning, repainting, rewiring -- was needed to get everything back up to speed. The library, which reopened March 18, is a vital part of the community.
    It's been nearly a year and a half since Superstorm Sandy tore through the Queens Library Arverne branch in the Rockaways. Now it is back in business.Sandy left behind 4 feet of water. A massive renovation -- gutting, cleaning, repainting, rewiring -- was needed to get everything back up to speed. The library, which reopened March 18, is a vital part of the community.
  • NYPD identifies woman wanted for baby snatch attempt

    NYPD: Woman tried to snatch baby in stroller

    Friday, April 18 2014 4:36 PM EDT2014-04-18 20:36:31 GMT
    Police want to question a woman who tried to push a stroller with a baby inside away from a nanny in Chelsea. The incident occurred on 8th Ave. and 17th St. at about 4 p.m. on Thursday. The 8-month-old baby was not harmed. People who were in the area jumped in to stop the woman before she took off southbound on 8th Ave., according to police. A sketch was released on Friday of the suspect.

    Police are looking for a woman who tried to push a stroller with a baby inside away from a nanny in Chelsea. Police have identified the suspect as Tara Anne McDonald, 46. The attempted kidnapping occurred on 8th Ave. and 17th St. at about 3:45 p.m. on Thursday, police said. People who were in the area jumped in to stop McDonald before she took off southbound on 8th Ave., according to police.


  • Basil farm ready to switch to marijuana

    Basil farm ready to switch to marijuana

    Friday, April 18 2014 4:11 PM EDT2014-04-18 20:11:50 GMT
    Basil plants grow on a New Jersey farm, but the facility could be turned into a five-acre medical marijuana greenhouse with only 48 hours' notice. The hoses from the state-of-the-art Dutch hydroponic system are watering flowers now, but with a few minor adjustments could just as easily grow marijuana plants for medicinal cannabis. The only reason it's not happening now is because the company is publicly traded and subject to federal law.
    Basil plants grow on a New Jersey farm, but the facility could be turned into a five-acre medical marijuana greenhouse with only 48 hours' notice. The hoses from the state-of-the-art Dutch hydroponic system are watering flowers now, but with a few minor adjustments could just as easily grow marijuana plants for medicinal cannabis. The only reason it's not happening now is because the company is publicly traded and subject to federal law.
Powered by WorldNow
Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices