Computer problems at Ga. DDS frustrates drivers - New York News

Computer problems at Ga. DDS frustrates drivers

Posted: Updated:
ATLANTA -

Georgia's Department of Driver Services say they experienced an outage with their computers at all DDS locations on Tuesday, leaving some customers waiting for hours.

Those waiting to get a driver's license or an identification card expressed their frustration to FOX 5 about the long wait times brought about by the technical problem.

FOX 5 has previously reported on other instances where the DDS has experienced computer problems. Officials with driver services say they're trying to get to the bottom of it.

"It's frustrating for everyone, and it's frustrating to us who came in wanting to serve our customers. Typically Tuesday is our busiest day. And when we get behind on Tuesday it's quite an effort from everyone to catch back up," said a DDS employee.

Driver Services blamed the issue on their vendor. That company, MorphoTrust USA, told FOX 5 in a statement, "The problem appears to stem from faulty network hardware. We are troubleshooting and anticipate having the system online and stable by morning."

Lines formed early on Wednesday at the Norcross office, and according to the DDS website, drivers can expect longer than usual wait times due to Tuesday's outage. They suggest calling ahead before visiting a DDS office.

  • Local NewsLocal NewsMore>>

  • Hundreds celebrate Easter at St. Patricks Cathedral

    Hundreds celebrate Easter at St. Patricks Cathedral

    Saturday, April 19 2014 10:37 PM EDT2014-04-20 02:37:51 GMT
    Hundreds of people showed up to Saturday's mass at St. Patricks Cathedral to celebrate Easter, one of the holiest days for Christians around the world.
    Hundreds of people showed up to Saturday's Mass at St. Patricks Cathedral to celebrate Easter, one of the holiest days for Christians around the world.
  • NYC police investigating body in plastic container

    NYC police investigating body in plastic container

    Police in New York City are questioning a suspect after discovering a dead body stuffed into a large, black plastic storage container.
    Police in New York City are questioning a suspect after discovering a dead body stuffed into a large, black plastic storage container.
  • Governor kicks off 114th annual New York International Auto Show

    Governor kicks off 114th annual New York International Auto Show

    Saturday, April 19 2014 7:00 PM EDT2014-04-19 23:00:18 GMT
    Auto fans you may already know this the 114th New York International Automobile Show is in town this week. Governor Cuomo was on hand Saturday to kick off the official opening of the 10 day event by driving a 2015 Chevrolet Corvette convertible through the Jacob Javits Convention Center.
    Auto fans you may already know this the 114th New York International Automobile Show is in town this week. Governor Cuomo was on hand Saturday to kick off the official opening of the 10 day event by driving a 2015 Chevrolet Corvette convertible through the Jacob Javits Convention Center.
Powered by WorldNow
Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices