Storm victim is asked to return money - New York News

Superstorm Sandy

Storm victim is asked to return money

Posted: Updated:
NEW YORK (MYFOXNY) -

The night Hurricane Sandy flooded Kathleen Pallazolla's Dongan Hills, Staten Island, home is still fresh in her mind.

Four months later, she has been able to clean up the ground floor of the home and replace moldy flooring and put up new walls.

She had flood insurance and a $10,000 advance payout in December helped some but didn't last long.

But then last month she got a call from an agent with Travelers insurance, saying there had been a mistake. The agent said they don't cover basements and they required her to give almost $8,000 back.

The issue is this: even though the room is downstairs from the front entrance of her house, Kathleen considers it a family room.  But officials are now saying it's a basement, even though the doors lead outside to the ground level.

FEMA told us it can't comment on any specific cases, but Dianna Kidder, a hazard mitigation task force specialist for FEMA said that while errors aren't common they can happen.

"Especially in the cases where adjustors are out there on the spot, they look at the damage and they say well yeah there's enough damage here to warrant an advance, and they give them an advance and come back later on and find out perhaps there was a mistake in an assessment."

FEMA said insurance companies use a formula to calculate what qualifies as a basement.

Still, Palazzolla maintains that this is not a basement and said that returning the money now would be near impossible.

Palazzolla has yet to get any official documents from requesting the money be returned, but if and when she does she says she'll consult with an attorney.

  • Local NewsLocal NewsMore>>

  • Belgian artist Baloji kicks off tour in New York

    Belgian artist Baloji kicks off tour in New York

    Thursday, April 17 2014 7:35 PM EDT2014-04-17 23:35:06 GMT
    To say the 6 feet 5 inch Baloji has a presence would be an understatement. The Belgian artist commands the stage with his mix of hip hop, funk, and rap. The 34-year-old rocked out Webster Hall back in January. Now he's back in New York City kicking off a month-long tour. "It's one of the most inspiring cities on Earth so it's always great to be here," Baloji says.
    To say the 6 feet 5 inch Baloji has a presence would be an understatement. The Belgian artist commands the stage with his mix of hip hop, funk, and rap. The 34-year-old rocked out Webster Hall back in January. Now he's back in New York City kicking off a month-long tour. "It's one of the most inspiring cities on Earth so it's always great to be here," Baloji says.
  • First look at electric carriage that may replace horse buggies

    First look at electric carriage that may replace horse buggies

    Thursday, April 17 2014 7:11 PM EDT2014-04-17 23:11:02 GMT
    New York has never known a Central Park without that rhythmic click-clacking. But if Mayor Bill de Blasio gets his way, he'll put those hooves out to pasture, replacing them with a different noise-maker. Actually, excluding its horn the electric carriage makes little noise at all. It runs on lithium-ion batteries, has a variable-speed a/c motor, and is relatively silent, says Jason Wenig.
    New York has never known a Central Park without that rhythmic click-clacking. But if Mayor Bill de Blasio gets his way, he'll put those hooves out to pasture, replacing them with a different noise-maker. Actually, excluding its horn the electric carriage makes little noise at all. It runs on lithium-ion batteries, has a variable-speed a/c motor, and is relatively silent, says Jason Wenig.
  • Ex-NBA player: Re-entry tougher than serving time

    Ex-NBA player: Re-entry tougher than serving time

    Thursday, April 17 2014 6:50 PM EDT2014-04-17 22:50:46 GMT
    Jayson WilliamsJayson Williams
    Former NBA player Jayson Williams says trying to re-enter society after serving time for shooting a limousine driver was more difficult than being in prison.
    Former NBA player Jayson Williams says trying to re-enter society after serving time for shooting a limousine driver was more difficult than being in prison.
Powered by WorldNow
Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices