CARNIVAL TRIUMPH CRUISE: 'Clearly, we failed' - New York News

  • Carnival is giving each Triumph passenger $500, a free flight home, a full trip refund and a credit for a future cruise. Fair compensation for the ordeal?

  • Thank you for participating in our poll. Here are the results so far:

    Yes
    63%
    1069 votes
    No
    37%
    626 votes
  • Carnival CEO: 'Clearly we failed'

CARNIVAL TRIUMPH: 'Clearly, we failed'

Posted: Updated:
Becky Jones is safely reunited with her daughters. Becky Jones is safely reunited with her daughters.
SOMERSET, Wis. (KMSP) -

The crippled Carnival Triumph cruise ship is finally docked at dry land. The ship made port in Mobile, Ala., at about 9:15 p.m. Thursday night.

"I know the conditions were very poor and I want to apologize again for that. We pride ourselves in a great vacation experience and, clearly, we failed in this case," said Gerry Cahill, CEO of Carnival.

The Triumph was the very first ship of its size to pull into the Mobile port. For that reason, it is expected to take up to five hours for everyone to step off safely. Children and anyone with a medical condition will be the first allowed off the ship.

A man in Somerset, Wis., told FOX 9 News his mother, Becky Jones will be among the first 150 people to get off the ship. Jordan Jones said he was finally was able to talk with his mom for five minutes on Thursday morning.

"I've never heard my mom cry like that before. It was just heartbreaking," he said. "I've never heard her cry like that."

Jones said his two sisters are in Mobile, awaiting their mother's arrival.

The more than 3,000 passengers and 1,000 crew members left Galveston , Texas, last Thursday and were supposed to go on a four-night cruise and return home Monday; however, a fire on Sunday knocked out power on the ship. Tug boats pulled the ship back to Mobile over the last few days.

Once the ship came within sight of the Alabama shoreline, passengers on board had cell phone reception and immediately started calling and sending pictures describing the conditions. Very few toilets were working, everyone had to go to the bathroom in red plastic bags, and the stench from the sewage forced many passengers to move out of their rooms and onto the deck of the ship.

In a text message, Jones' mother described these conditions:

"She said the toilets don't flush. Sanitation is horrible. There is no bottled water," Jones read. "She has to walk up seven flights of stairs to wait in line for up to three hours for food. The only communication they get is when another ship comes to deliver supplies. The rest of the world knew what was happening before the people on the ship did. She said she's very surprised some of the people on the ship have survived."

  • Local NewsLocal NewsMore>>

  • Another company to give family free cruise

    Family of 5-year-old with cancer upset with cruise line

    Family of 5-year-old with cancer upset with cruise line

    Friday, July 25 2014 6:52 PM EDT2014-07-25 22:52:08 GMT
    A Long Island family is upset that a cruise line won't accommodate them after their 5-year-old son had to have emergency surgery for cancer. Nicolas Colucci and the rest of his family was supposed to go on a cruise on the Norwegian Breakaway. They did not buy travel insurance, so Norwegian says they cannot rebook the cruise so close to departure. The CEO of a rival cruise line saw their story and reached out to the Colucci family to offer them a free cruise.
    A Long Island family is upset that a cruise line won't accommodate them after their 5-year-old son had to have emergency surgery for cancer. Nicolas Colucci and the rest of his family was supposed to go on a cruise on the Norwegian Breakaway. They did not buy travel insurance, so Norwegian says they cannot rebook the cruise so close to departure. The CEO of a rival cruise line saw their story and reached out to the Colucci family to offer them a free cruise.
  • Hudson River Sloop Clearwater

    Pete Seeger's environmental legacy lives on

    Pete Seeger's environmental legacy lives on

    Friday, July 25 2014 6:16 PM EDT2014-07-25 22:16:30 GMT
    American folk singer and activist Pete Seeger's passion for music and the environment embodied who he was every single day of his life. In 1966, Seeger co-founded the organization Hudson River Sloop Clearwater. Ever since, Seeger's 106-foot-long sloop, Clearwater, has been sailing up and down the Hudson River to educate and inspire children to protect the environment.
    American folk singer and activist Pete Seeger's passion for music and the environment embodied who he was every single day of his life. In 1966, Seeger co-founded the organization Hudson River Sloop Clearwater. Ever since, Seeger's 106-foot-long sloop, Clearwater, has been sailing up and down the Hudson River to educate and inspire children to protect the environment.
  • Eric Garner's family seeks federal probe of police custody death

    Eric Garner's family seeks federal probe of police custody death

    Friday, July 25 2014 5:46 PM EDT2014-07-25 21:46:48 GMT
    Family members of a man who died in police custody, the Rev. Al Sharpton and others met with federal prosecutors Friday to press for an investigation into the death. An amateur video shows a plainclothes police officer placing Garner in what appears be a chokehold last week while arresting him on Staten Island. The 43-year-old Garner can be heard gasping, "I can't breathe!" Chokeholds are banned under New York Police Department policy.
    Family members of a man who died in police custody, the Rev. Al Sharpton and others met with federal prosecutors Friday to press for an investigation into the death. An amateur video shows a plainclothes police officer placing Garner in what appears be a chokehold last week while arresting him on Staten Island. The 43-year-old Garner can be heard gasping, "I can't breathe!" Chokeholds are banned under New York Police Department policy.
Powered by WorldNow
Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices