Imports dominate J.D. Power list of dependable vehicles - New York News

Imports dominate J.D. Power list of dependable vehicles

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(Credit: jdpower.com) 2010 Toyota Prius (Credit: jdpower.com) 2010 Toyota Prius

By myFOXDetroit.com staff

(WJBK)--Good news for drivers coming from J.D. Power and Associates, chances are the vehicle you are driving is more dependable than ever.

A new study measuring problems experienced by the owners of 3-year-old vehicles found the number of reports fell 5 percent last year. According to J.D. Power, Lexus, Porsche, Lincoln and Toyota owners reported the fewest problems, while Jeep, Mitsubishi, Dodge and Land Rover owners had the most.

For the third straight year, excessive wind noise was the top problem, said Raffi Festekjian, director of global automotive research operations. Noisy brakes came in second, and problems with chipping or fading paint were number three. Trouble with dashboard electronics is also on the rise, especially in the premium segment.

People reported wrong or missing directions in navigation systems, and voice recognition software that doesn't recognize commands. The voice problem made the top 10 for the first time in the history of the survey, Festekjian said.

This year's study found that the Toyota Prius was the most reliable small car and the Hyundai Sonata was the most reliable midsize car. The Toyota RAV4 was the highest-ranked small SUV and the Chevrolet Tahoe was the most reliable big SUV. The Lexus RX midsize SUV had the fewest problems of any vehicle, at 57 per 100.
 
Dependability rankings are important to car companies, since buyers who are happy with a purchase are more likely to stick with that brand in the future. J.D. Power said 54 percent of owners who do not experience any problems with their vehicle stay with the same brand for their next new vehicle. That slips to 41 percent when owners experience three or more problems.

For more information check out J.D. Powers 2013 Dependability Results

The Associated Press contributed to this report.

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