Jessica and Mike Becak of Merrick, Long Island, have dealt with a hectic few months. They're staying in an extra bedroom at a relative's home with a 20-month-old and a newborn in tow. Their brand-new dream home was destroyed by Hurricane Sandy.
Here's the thing: the house is still in ruin but the power was restored after 10 days. Since then, LIPA has sent the Becaks two bills totaling more than $500 even though the lights have been off.
Mike learned how to read his meter on the LIPA website, he came out here just before Christmas, did the math and realized that LIPA was overcharging them by 100 percent.
The Becaks say they tried to call LIPA two or three times in late December, but had trouble getting through.
We called LIPA this afternoon and were able to reach someone in about 11 minutes.
The authority said it actually did a meter reading on the Bekaks' home last week.
"...the customer will be rebilled to their actual use rather than estimated reads, which will accurately reflect their energy use," LIPA said in a statement.
The Becaks were thrilled by LIPA's response. That money could be used to help rebuild their lives after the storm.
Saturday, May 18 2013 7:30 PM EDT2013-05-18 23:30:45 GMT
Nassau County police have identified the career criminal who allegedly shot and killed a Hofstra University student in a home invasion robbery early Friday morning.
Nassau County police have identified the career criminal who allegedly shot and killed a Hofstra University student in a home invasion robbery early Friday morning.
Friday, May 17 2013 1:09 PM EDT2013-05-17 17:09:46 GMT
Powerball's estimated jackpot has soared to a record $600 million dollars for Saturday's drawing because of brisk sales across the states involved in the lottery.
Powerball's estimated jackpot has soared to a record $600 million for Saturday's drawing because of brisk sales across the states involved in the lottery. The lump-sum cash value of the jackpot is an estimated $376.9 million.
Thursday, May 16 2013 1:40 PM EDT2013-05-16 17:40:30 GMT
A proposal to build a major Long Island casino with video slot machines is part of closed-door negotiations to expand casino gambling in New York.
A proposal to build a major Long Island casino with video slot machines is part of closed-door negotiations to expand casino gambling in New York, according to the head of the Nassau County Off-Track Betting Corp. and a legislative bill.
Tuesday, May 14 2013 3:59 PM EDT2013-05-14 19:59:22 GMT
USDA photo
The tree-killing Asian longhorned beetle has been eradicated from Manhattan and Staten Island, but remains a problem in Brooklyn, Queens, and parts of Long Island.
The tree-killing Asian longhorned beetle has been eradicated from Manhattan and Staten Island, but remains a problem in Brooklyn, Queens, and parts of Long Island, according to state agriculture officials.
Gov. Andrew Cuomo wants to freeze Long Islanders' energy rates for three years as part of a proposal to end operating control of the Long Island Power Authority.
Gov. Andrew Cuomo wants to freeze Long Islanders' energy rates for three years as part of a proposal to end operating control of the Long Island Power Authority.
Monday, May 13 2013 6:57 AM EDT2013-05-13 10:57:44 GMT
Students and staff at Baldwin High School on Long Island are seeing tighter security at the school on Monday following a threatening message found scrawled inside the building.
Students and staff at Baldwin High School on Long Island are seeing tighter security at the school on Monday following a threatening message found scrawled inside the building. Investigators won't say was said in the message discovered over the weekend.
Sunday, May 12 2013 8:33 PM EDT2013-05-13 00:33:35 GMT
On this Mother's Day, a mom on Long Island knew something was wrong when she saw another mother in need. A mother riding home to Dix Hills after a Mother's Day dinner became an animal rescue worker.
On this Mother's Day, a mom on Long Island knew something was wrong when she saw another mother in need. A mother riding home to Dix Hills after a Mother's Day dinner became an animal rescue worker.
