House owners 'used' by insurance company - New York News

Home owners 'used' by insurance company

Posted: Updated:
What remains of the Traina family home in New Dorp, Staten Island. What remains of the Traina family home in New Dorp, Staten Island.
NEW YORK (MYFOXNY) -

The owners of a house featured in an insurance company commercial touting their post-Sandy efforts to help customers say the agency didn't do enough to assist them.

The home owned by Sheila and Dominic Traina in New Dorp Beach, Staten Island was destroyed by the superstorm in late October.  A large pile of rubble is all that remains.

"The next morning I was in shock. It was terrible," said Dominic Traina after seeing the commerical.

The couple said Allstate Insurance Company offered them a payout of $10,000 for the damage which they turned down.

The owners did not have flood insurance. They said the insurance company claims most of their damage was caused by the storm surge, but they say much of the destruction was from fierce winds.

The amount is "inadequate" after decades making payments to Allstate, according to the couple.

"I don't want to even come down here anymore. I'm sick of looking at it," said Dominic Traina.

In response, Allstate issued the following statement:

"Allstate produced the commercial in accordance with all applicable advertising standards.

"Allstate's claims personnel have been on the ground since before Sandy made landfall to help customers with the claim process, we continue to work with customers affected by Sandy and seek to settle claims promptly and fairly, Allstate was typically the first company present in the most devastated areas following the storm, we deployed 24 mobile claim centers and catastrophe response vehicles in order to assist customers with immediate claim needs, thousands of Allstaters, many of whom are on the ground in New York, remain dedicated to helping those affected by Sandy."

The couple says they'll likely take legal recourse against the company.

  • Local NewsLocal NewsMore>>

  • Suffolk County jail warden is highest-paid muni worker in NY

    Suffolk County jail warden is highest-paid muni worker in NY

    Thursday, July 24 2014 6:48 PM EDT2014-07-24 22:48:14 GMT
    New York State NewsNew York State News
    The Empire Center for Public Policy reports 1,803 local government employees outside of New York City have been paid more than Gov. Andrew Cuomo's $179,000 salary in the past year. The report from the fiscally conservative group for the year ending March 31 shows 47 of the 50 highest-paid municipal employees working for police departments or sheriff's offices and each taking home more than $250,000.
    The Empire Center for Public Policy reports 1,803 local government employees outside of New York City have been paid more than Gov. Andrew Cuomo's $179,000 salary in the past year. The report from the fiscally conservative group for the year ending March 31 shows 47 of the 50 highest-paid municipal employees working for police departments or sheriff's offices and each taking home more than $250,000.
  • Manhattan nursery school's sanitizing machine keeps air clean

    Manhattan nursery school's sanitizing machine keeps air clean

    Thursday, July 24 2014 6:47 PM EDT2014-07-24 22:47:17 GMT
    All of us feel the same way about "cooties": Eww. At the Goddard School on the Upper West Side, a high-tech machine is keeping "cooties" out of the classroom. "This is the latest and then most effective sanitization method available today," says Bill Swan, the owner of the Goddard School. He purchased the ZONO Sanitech for his school about six months ago. The machine is the size of a double refrigerator and uses oxygen to kill viruses and bacteria.
    All of us feel the same way about "cooties": Eww. At the Goddard School on the Upper West Side, a high-tech machine is keeping "cooties" out of the classroom. "This is the latest and then most effective sanitization method available today," says Bill Swan, the owner of the Goddard School. He purchased the ZONO Sanitech for his school about six months ago. The machine is the size of a double refrigerator and uses oxygen to kill viruses and bacteria.
  • NYC's pickup basketball games moving indoors

    NYC's pickup basketball games moving indoors

    Thursday, July 24 2014 5:54 PM EDT2014-07-24 21:54:18 GMT
    Believe it or not this, some say New York's outdoor basketball courts are a dying entity. Even Rucker Park in Harlem -- where Dr. J and countless others honed their skills -- used to be standing room only all times of the day. Now there's plenty of room to stand on most days.Basketball programs like one at Chelsea Piers are gaining popularity. That means the place to hoop it up for many appears to be indoors.
    Believe it or not this, some say New York's outdoor basketball courts are a dying entity. Even Rucker Park in Harlem -- where Dr. J and countless others honed their skills -- used to be standing room only all times of the day. Now there's plenty of room to stand on most days.Basketball programs like one at Chelsea Piers are gaining popularity. That means the place to hoop it up for many appears to be indoors.
Powered by WorldNow
Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices