Have you ever had a complaint about something and were on hold forever, waiting to talk to a representative?
Website Gripevine.com claims to get your problem resolved and deal with all your gripes
They hear it up the gripe-vine: complaint after complaint, except instead of the familiar run around and "will you please hold", Gripevine prides itself on action.
"We're all about resolutions. So we bring companies and consumers together in a fair and open playing field," said Dave Carrol, Gripevine co-creator.
Carol continued, "Solving problems, saving time, taking the pain out of complaining for consumers and the pain of complaints for companies."
You're dissatisfied with a service? A stress-free way to solve the problem using Gripevine starts with communication.
"We help them find the company first of all, because part of the problem is that sometimes you don't know the 1 800 number or how to reach them. So we make it easy for people to connect with companies. We give them unlimited bandwidth to see what the problem was," said Carrol.
"Compared with Twitter, where you only have 140 characters to say what happened," said Carrol. "And you can even upload video if you want to get creative."
Unlimited bandwidth means you can complain as much as you need to.
"When you're done explaining what happened you click "plant your gripe" then we take it and we send it to the company in question," said Carrol.
As a consumer, you get peace of mind. As a company, you get maximum feedback and a chance to fix the problem without all the negative press.
"The company gets notified - somebody has a problem with your company, and the company gets notified. It gives them an opportunity to reach out off line to solve a problem before it gains traction," said Carrol.
The service is absolutely free for complainers, or consumers, and it allows you to browse other people's gripes so you can compare and contrast their problem and results to your own situation.
Wednesday, June 19 2013 10:55 PM EDT2013-06-20 02:55:03 GMT
The actor James Gandolfini, best known for his award-winning portrayal of New Jersey mobster Tony Soprano in the HBO series "The Sopranos," has died in Italy. He was 51.
The actor James Gandolfini, best known for his award-winning portrayal of New Jersey mobster Tony Soprano in the HBO series "The Sopranos," has died in Italy. He was 51.
Wednesday, June 19 2013 10:53 PM EDT2013-06-20 02:53:25 GMT
Joe Torre's daughter caught a 1-year-old boy who fell from a fire escape outside a second-floor apartment in the Bay Ridge section of Brooklyn Wednesday morning.
Joe Torre's daughter caught a 1-year-old boy who fell from a fire escape outside a second-floor apartment in the Bay Ridge section of Brooklyn Wednesday morning.
New York state and Eastman Kodak Co. have reached a deal that will keep some of the troubled company's operations in Rochester and provide $49 million for environmental cleanup at the once bustling Eastman...
New York state and Eastman Kodak Co. have reached a deal that will keep some of the troubled company's operations in Rochester and provide $49 million for environmental cleanup at the once bustling Eastman Business Park.
Wednesday, June 19 2013 6:51 PM EDT2013-06-19 22:51:22 GMT
Franklin Reyes, 17, was in court Wednesday. He is charged with the death of 4-year-old Ariel Russo.
Franklin Reyes, 17, was in court Wednesday. He is charged with the death of 4-year-old Ariel Russo. He is accused of driving without a license, then fleeing police, jumping a curb, and hitting Ariel and her grandmother as they were walking to school.
Wednesday, June 19 2013 6:13 PM EDT2013-06-19 22:13:15 GMT
More than 70 percent of New Jersey residents have seen or heard the state's "Stronger than the Storm" advertising campaign, according to a new Rutgers-Eagleton poll.
More than 70 percent of New Jersey residents have seen or heard the state's "Stronger than the Storm" advertising campaign, according to a new Rutgers-Eagleton poll.
Wednesday, June 19 2013 4:30 PM EDT2013-06-19 20:30:42 GMT
The FBI has found possible human remains in a dig at the New York City house once occupied by a famous gangster. An FBI spokesman confirmed Wednesday that agents found material that they want to test as part of an investigation.
The FBI has found possible human remains in a dig at the New York City house once occupied by a famous gangster. An FBI spokesman confirmed Wednesday that agents found material that they want to test as part of an investigation.
