NEW YORK (AP) -- Customer satisfaction for Metro-North is up.
The railroad says 93 percent of its riders gave it an overall 93 percent approval rating. That's up from 89 percent in 2011 when severe winter weather frequently affected service.
Satisfaction in on-time performance also is up: 91 percent compared to 88 percent in 2011.
The Port Jervis line received an all-time high 92 percent satisfaction rate.
Metro-North says 5,855 east-of-the-Hudson riders and 730 west-of-the-Hudson riders were surveyed in June.
Tuesday, May 21 2013 5:25 PM EDT2013-05-21 21:25:20 GMT
Gov. Andrew Cuomo and St. Regis Mohawk tribal leaders have signed an agreement to ensure the Mohawks keep their exclusive casino territory in northern New York while paying the state $30 million in gambling
Gov. Andrew Cuomo and St. Regis Mohawk tribal leaders have signed an agreement to ensure the Mohawks keep their exclusive casino territory in northern New York while paying the state $30 million in gambling
Tuesday, May 21 2013 1:15 PM EDT2013-05-21 17:15:24 GMT
An NYPD detective is accused of hacking into department computers and obtaining information about dozens of people including co-workers. Edwin Vargas was arrested Tuesday outside his home in Bronxville.
An NYPD detective is accused of hacking into department computers and obtaining information about dozens of people including co-workers.
Monday, May 20 2013 5:58 AM EDT2013-05-20 09:58:10 GMT
The Connecticut Department of Transportation and Metro-North Railroad released the following information regarding service on the New Haven commuter rail line
The Connecticut Department of Transportation and Metro-North Railroad released the following information regarding service on the New Haven commuter rail line
Sunday, May 19 2013 8:05 PM EDT2013-05-20 00:05:54 GMT
Amtrak announced Sunday night that service remains suspended between New York and New Haven, with limited Amtrak service available between Boston and New Haven.
Amtrak announced Sunday night that service remains suspended between New York and New Haven, with limited Amtrak service available between Boston and New Haven.
Sunday, May 19 2013 6:42 PM EDT2013-05-19 22:42:18 GMT
U.S. Senator Kirsten Gillibrand (D-NY) announced a new legislation to reduce debt on federal loans. Gillibrand is proposing the "Federal Student Loan Refinancing Act"
U.S. Senator Kirsten Gillibrand (D-NY) announced a new legislation to reduce debt on federal loans. Gillibrand is proposing the "Federal Student Loan Refinancing Act"
Friday, May 17 2013 8:28 PM EDT2013-05-18 00:28:27 GMT
Democratic Assemblyman Vito Lopez, who represents New York City, said he will resign June 20 amid a sexual harassment scandal and run for a City Council seat.
Democratic Assemblyman Vito Lopez, who represents New York City, said he will resign June 20 amid a sexual harassment scandal and run for a City Council seat.
