Investigation into WatchBrokers reopened - New York News

FOX 5 I-Team investigates

Investigation into WatchBrokers reopened

Posted: Updated:
ATLANTA -

A high-end, Buckhead watch dealer's time just might be up. WatchBrokers offers high-end watches sold on consignment, but after cutting a deal with the state to return money to some of its customers, complaints are rolling in again.

Those that may have been taken by WatchBrokers say they started selling collector item watches or family heirloom pieces when the economy got tight.  They needed the extra money, but it seems they can't get the money from WatchBrokers.

The Governor's Office of Consumer Protection stepped in once, getting the business back on track.

"We found out the troubles.  We saw the reviews coming and it was kind of like, 'Whoa, what's going on?' I came back in," said R.J. Bergh, president of WatchBrokers, back in January.

Bergh said that to the I-Team after complaints poured into the state about the company. Bergh said he came back to work for the luxury consignment shop to make things right. He may be back, but so are the complaints.  

Michael Brown claims he can't collect money from two timepieces sold through the dealer. After he filed a complaint against WatchBrokers with the Atlanta Police Department, he says an officer told him he was "one in a line of many."

Months ago, the Governor's Office of Consumer Protection stepped in and got an assurance of voluntary compliance against the company and its president. It says the company owed $651,000 to its customers and if they didn't pay up, Bergh would be financially responsible for the money. That seemed to work for a while.  

"The first watch to be sold was the Rolex and it sold within about a week and a half," said Brown.

Brown told APD that a Rolex sold in June for $3,700, then a Cartier watch sold for $2,400. But a police report shows he is still owed "payment for the two watches."

"I left probably five messages and two emails before I even went in there the first time," said Brown.

It was on his second visit when Brown realized his troubles were even worse. Brown also gave WatchBrokers a Hermes watch that hadn't sold yet. Brown says he told the manager he wanted it back.

"He went back there and said, ‘I don't see it.'  I said, what do you mean you don't see it? And he said 'It's not back there.' So I don't know where it is," said Brown.

Brown says he estimates that watch to be worth as much as another $2,000. He needed the money to pay for his recently deceased mother's headstone.  

"I walked out there and it's just awful.  It's the only grave without a headstone," said Brown.

The Office of Consumer Protection has issued a new judgment demanding R.J. Bergh and his company to pay up so that victims like Brown can move on. The office says the investigation into WatchBrokers has been reopened.

  • I-Team Story ArchiveMore>>

  • Credit Cards v Charge Cards

    Credit Cards v Charge Cards

    Wednesday, July 23 2014 7:48 AM EDT2014-07-23 11:48:23 GMT
    You always hear that it's a great idea to get rid of your credit cards, but sometimes it really is the best way to pay. So here's another option: charge cards.
    You always hear that it's a great idea to get rid of your credit cards, but sometimes it really is the best way to pay. So here's another option: charge cards.
  • FOX 5 I-Team Investigates

    Child traumatically injured in beach house elevator

    Child traumatically injured in beach house elevator

    Monday, July 21 2014 8:09 AM EDT2014-07-21 12:09:54 GMT
    Another child has been seriously injured in a residential elevator accident. This is a warning for any family renting a beach house.
    Another child has been seriously injured in a residential elevator accident. This is a warning for any family renting a beach house.
  • Governor reacts to Ethics allegations

    Governor reacts to Ethics allegations

    Friday, July 18 2014 6:40 PM EDT2014-07-18 22:40:07 GMT
    The Governor sat down with Senior Fox 5 I-Team Reporter Dale Russell for his first television interview following allegations of strong-arming by a member of his staff.
    The Governor sat down with Senior Fox 5 I-Team Reporter Dale Russell for his first television interview following allegations of strong-arming by a member of his staff.
  • Contact the FOX 5 I-Team

    * denotes required fields

    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Thanks for contacting FOX 5.  To reach our newsroom by phone, please call (404) 898-0100.

  • Local NewsLocal NewsMore>>

  • Funeral for man who died after NYPD choke hold arrest

    Funeral for man who died after NYPD choke hold arrest

    Wednesday, July 23 2014 10:46 PM EDT2014-07-24 02:46:09 GMT
    An overflow crowd packed a church on Wednesday night for the funeral of a man who died in police custody after an officer placed him in an apparent choke hold. Eric Garner's relatives stopped in front of his open casket, some weeping and wailing. A preacher opened the service at Brooklyn's Bethel Baptist Church with a mix of solemn prayer and an organ-backed gospel medley.
    An overflow crowd packed a church on Wednesday night for the funeral of a man who died in police custody after an officer placed him in an apparent choke hold. Eric Garner's relatives stopped in front of his open casket, some weeping and wailing. A preacher opened the service at Brooklyn's Bethel Baptist Church with a mix of solemn prayer and an organ-backed gospel medley.
  • Another video shows NYPD cop putting man in choke hold

    Another video shows NYPD cop putting man in choke hold

    Wednesday, July 23 2014 10:08 PM EDT2014-07-24 02:08:13 GMT
    The NYPD is investigating another apparent choke-hold incident during a recent arrest that was captured on video. The video shows a police officer putting a man in a choke hold and then punching him in the face in a subway station in Harlem, police said. A community activist said he received the new video but never had any intention of releasing it to the media.
    The NYPD is investigating another apparent choke-hold incident during a recent arrest that was captured on video. The video shows a police officer putting a man in a choke hold and then punching him in the face in a subway station in Harlem, police said. A community activist said he received the new video but never had any intention of releasing it to the media.
  • New Jersey sues over Florida pizza shop logo

    New Jersey sues over Florida pizza shop logo

    The New Jersey Turnpike Authority wants a Florida pizza shop to pay a big toll for using a logo similar to the iconic Garden State Parkway's green and yellow signs.
    The New Jersey Turnpike Authority wants a Florida pizza shop to pay a big toll for using a logo similar to the iconic Garden State Parkway's green and yellow signs.
Powered by WorldNow
Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices