Video shows flight attendant's rant - New York News

Video shows flight attendant's rant

Posted: Updated:
MYFOXNY.COM -

A flight attendant ranted at angry passengers aboard an American Eagle flight Monday that was delayed five hours because of the weather. The flight was supposed to take off from LaGuardia Airport for Raleigh-Durham Airport.

Instead of being a calming voice, flight attendant Jose Serrano became angry as well and dared passengers to get off the plane if they "had the balls to do it."

Serrano also made a comment, according to witnesses, that he didn't care anymore because it was probably his last flight, upsetting already anxious passengers.

One of the passengers recorded video of the rant

Port Authority police were called aboard and removed Serrano. The flight was canceled.

Police questioned and released him.

It is unclear if Serrano will face any disciplinary action, but American Airlines said it is investigating what happened.

"[W]e do not believe that the passengers frustrations were always met with the level of service that we expect from our people, and for that we are truly sorry," the airline said in a statement. "We do have emails … that says that the flight attendants had been dealing with an extremely difficult situation."

  • Queens NewsQueens NewsMore>>

  • Dispute over reclining seat diverts flight, again

    Dispute over reclining seat diverts flight, again

    Tuesday, September 2 2014 8:21 AM EDT2014-09-02 12:21:27 GMT
    Delta photoDelta photo
    A Delta Air Lines flight from La Guardia Airport to West Palm Beach, Florida, was diverted to Jacksonville because of a dispute between passengers over a reclining seat. Delta reportedly says the flight was diverted Monday night when a woman got into an argument with a passenger behind her when the woman was trying to recline her seat while the other passenger was trying to sleep on the tray table.
    A Delta Air Lines flight from La Guardia Airport to West Palm Beach, Florida, was diverted to Jacksonville because of a dispute between passengers over a reclining seat. Delta reportedly says the flight was diverted Monday night when a woman got into an argument with a passenger behind her when the woman was trying to recline her seat while the other passenger was trying to sleep on the tray table.
  • G train service restored after Sandy repairs

    G train service restored after Sandy repairs

    Tuesday, September 2 2014 6:10 AM EDT2014-09-02 10:10:25 GMT
    New York City subway riders are getting back service on the G train between Brooklyn and Queens. The return of service comes as the Metropolitan Transportation Authority reopens a tunnel Tuesday that was heavily damaged by Superstorm Sandy. The Greenpoint tunnel has been closed for five weeks for repairs. Shuttle buses were provided between G stops in Queens and Brooklyn during that time. 
    New York City subway riders are getting back service on the G train between Brooklyn and Queens. The return of service comes as the Metropolitan Transportation Authority reopens a tunnel Tuesday that was heavily damaged by Superstorm Sandy. The Greenpoint tunnel has been closed for five weeks for repairs. Shuttle buses were provided between G stops in Queens and Brooklyn during that time. 
  • Subway bedbug infestations on the rise

    Subway bedbug infestations on the rise

    Monday, September 1 2014 6:48 PM EDT2014-09-01 22:48:09 GMT
    It appears the subway bedbug problem we've been reporting is getting worse. Commuters already have to contend with sweltering platforms, scurrying rats and packed train cars, and now there's another transit woe: fear of bedbugs.
    It appears the subway bedbug problem we've been reporting is getting worse. Commuters already have to contend with sweltering platforms, scurrying rats and packed train cars, and now there's another transit woe: fear of bedbugs.
Powered by WorldNow
Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | New Terms of Service What's new | Ad Choices