Wrong TV leads to customer service headache - New York News

Wrong TV leads to customer service headache

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ATLANTA -

Too often fixing a simple customer service problem can be maddening. A woman got the wrong big screen TV in the box, but the big box retailer wouldn't let her return it.

But the Fox 5 Call for Action team manages to get results. The I-Team's Dana Fowle has one more success story.

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    Mom confronts Ray McBerry over modeling request

    Monday, July 28 2014 10:31 PM EDT2014-07-29 02:31:15 GMT
    A twice-failed candidate for Georgia governor found himself face-to-face with a mother furious over what he was trying to do this month with her teenage daughter.
    A twice-failed candidate for Georgia governor found himself face-to-face with a mother furious over what he was trying to do this month with her teenage daughter.
  • Unresolved bank errors? Help is on the way

    Unresolved bank errors? Help is on the way

    Monday, July 28 2014 8:11 AM EDT2014-07-28 12:11:30 GMT
    Taking on a big bank, even over something like a minor bank error, can be maddening. You feel like no one is listening. It's like being trapped in a maze you can't get out of, but somebody is noticing how frustrating that can be.
    Taking on a big bank, even over something like a minor bank error, can be maddening. You feel like no one is listening. It's like being trapped in a maze you can't get out of, but somebody is noticing how frustrating that can be.
  • I-Team Investigation

    Former Douglas Co. D.A. office manager indicted

    Former Douglas Co. D.A. office manager indicted

    Sunday, July 27 2014 3:24 PM EDT2014-07-27 19:24:49 GMT
    There are major new developments today in the state investigation of the Douglas County District Attorney's office. Tammy Agan, the former office manager, has been indicted on 58 counts of theft and making false statements.
    There are major new developments today in the state investigation of the Douglas County District Attorney's office. Tammy Agan, the former office manager, has been indicted on 58 counts of theft and making false statements.
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  • Good Day ArchiveMore>>

  • Back to School Jamboree with Hosea Feed The Hungry

    Back to School Jamboree with Hosea Feed The Hungry

    Hosea Feed the Hungry will host their annual Back to School Jamboree on Sunday, July 13, 2014 from 10:00 a.m. until 3:00 p.m. at Turner Field. Children will receive a backpack filled with school supplies.

    Hosea Feed the Hungry will host their annual Back to School Jamboree on Sunday, July 13, 2014 from 10:00 a.m. until 3:00 p.m. at Turner Field. Children will receive a backpack filled with school supplies.

  • Sandy Springs Park presents "Touching" art display

    Sandy Springs Park presents "Touching" art display

    Monday, July 28 2014 8:57 AM EDT2014-07-28 12:57:44 GMT
    For many area students and teachers, school starts next week.  So this week on Good Day Atlanta, we're checking out "cool" spots to
    For many area students and teachers, school starts next week. So this week on Good Day Atlanta, we're checking out "cool" spots to enjoy those last few days of summer.
  • Pet 'matchmaking' service increases adoptions

    Pet 'matchmaking' service increases adoptions

    Monday, July 28 2014 8:13 AM EDT2014-07-28 12:13:37 GMT
    You've probably heard of a match-making service that helps people find their soul mates.But you may not know that there's a nonprofit in Atlanta that offers a similar service....for people to find....the perfect pet.
    You've probably heard of a match-making service that helps people find their soul mates.But you may not know that there's a nonprofit in Atlanta that offers a similar service....for people to find....the perfect pet.
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  • SummerStage: you still have time to catch a show

    SummerStage: you still have time to catch a show

    Monday, July 28 2014 10:22 PM EDT2014-07-29 02:22:53 GMT
    You've got a few more weeks to enjoy SummerStage, New York's annual performing arts showcase that's 28 years running. But it's not just music: there is dance, comedy, theater, you name it. There are several shows weekly at 14 different parks throughout the five boroughs. A recent show at Rumsey Playfield in Central Park paid tribute to Pete Seeger. Most of the shows are free and are funded by tickets purchased for the some of the bigger acts.
    You've got a few more weeks to enjoy SummerStage, New York's annual performing arts showcase that's 28 years running. But it's not just music: there is dance, comedy, theater, you name it. There are several shows weekly at 14 different parks throughout the five boroughs. A recent show at Rumsey Playfield in Central Park paid tribute to Pete Seeger. Most of the shows are free and are funded by tickets purchased for the some of the bigger acts.
  • NY teacher tenure system faces new legal challenge

    NY teacher tenure system faces new legal challenge

    Monday, July 28 2014 10:14 PM EDT2014-07-29 02:14:16 GMT
    An educational advocacy group led by former CNN journalist Campbell Brown is challenging New York state's teacher tenure system, filing a lawsuit Monday that alleges that job protections unfairly shield bad teachers. Seven parents of public school children from New York City and Rochester are the plaintiffs in the lawsuit, filed in Supreme Court in Albany.
    An educational advocacy group led by former CNN journalist Campbell Brown is challenging New York state's teacher tenure system, filing a lawsuit Monday that alleges that job protections unfairly shield bad teachers. Seven parents of public school children from New York City and Rochester are the plaintiffs in the lawsuit, filed in Supreme Court in Albany.
  • 2 U.S. marshals, 1 NYPD detective wounded; fugitive killed in Manhattan

    2 U.S. marshals, 1 NYPD detective wounded; fugitive killed in Manhattan

    Monday, July 28 2014 10:10 PM EDT2014-07-29 02:10:52 GMT

    Two deputy U.S. marshals and an NYPD detective were seriously wounded in a shootout with a fugitive sexual assault suspect in the West Village in Manhattan, officials said. The shootout happened in smoke shop called Smoking Culture on West 4th Street near Jones Street.

    Two deputy U.S. marshals and an NYPD detective were seriously wounded in a shootout with a fugitive sexual assault suspect in the West Village in Manhattan, officials said. The shootout happened in smoke shop called Smoking Culture on West 4th Street near Jones Street.


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