Wrong TV leads to customer service headache - New York News

Wrong TV leads to customer service headache

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ATLANTA -

Too often fixing a simple customer service problem can be maddening. A woman got the wrong big screen TV in the box, but the big box retailer wouldn't let her return it.

But the Fox 5 Call for Action team manages to get results. The I-Team's Dana Fowle has one more success story.

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