Wrong TV leads to customer service headache - New York News | NYC Breaking News

Wrong TV leads to customer service headache

Posted: Updated:
ATLANTA -

Too often fixing a simple customer service problem can be maddening. A woman got the wrong big screen TV in the box, but the big box retailer wouldn't let her return it.

But the Fox 5 Call for Action team manages to get results. The I-Team's Dana Fowle has one more success story.

  • I-Team Story Archive

  • FOX 5 I-Team investigates

    Monday, June 17 2013 7:15 PM EDT2013-06-17 23:15:02 GMT
    A bitter battle over a rezoning request filed by a city councilman has broken out in Chamblee.
    A bitter battle over a rezoning request filed by a city councilman has broken out in Chamblee.
  • Monday, June 17 2013 8:03 AM EDT2013-06-17 12:03:25 GMT
    We all get excited about leaving town and going on vacation, so we tend to tell everyone about it. But, a word of caution before spreading the good news.
    We all get excited about leaving town and going on vacation, so we tend to tell everyone about it. But, a word of caution before spreading the good news.
  • Monday, June 17 2013 7:13 AM EDT2013-06-17 11:13:04 GMT
    Pomegranate juice has been sold as a real 'cure-all' over the last couple of years. But in a decision made this month, the FTC has ordered at least one manufacturer to back off on its strong health claims.
    Pomegranate juice has been sold as a real 'cure-all' over the last couple of years. But in a decision made this month, the Federal Trade Commission has ordered at least one manufacturer to back off some pretty strong health claims.
  • Contact the FOX 5 I-Team

    * denotes required fields

    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Thanks for contacting FOX 5.  To reach our newsroom by phone, please call (404) 898-0100.

  • Local NewsLocal News

  • Monday, June 17 2013 10:52 PM EDT2013-06-18 02:52:57 GMT
    Federal authorities say they've raided 7-Eleven stores across Long Island and in Virginia as part of a probe into human smuggling, identity theft and money laundering.
    Federal authorities say they've raided 7-Eleven stores across Long Island and in Virginia as part of a probe into human smuggling, identity theft and money laundering.
  • Service delays, cancellations

    Monday, June 17 2013 10:30 PM EDT2013-06-18 02:30:40 GMT
    Photo courtesy of @N42_21_W71_04)
    A train derailed in one of the East River tunnels Monday afternoon, disrupting service on the Long Island Rail Road. Westbound service between Jamaica and Penn Station is temporarily suspended.
    A train derailed in one of the East River tunnels Monday afternoon, disrupting service on the Long Island Rail Road. Westbound service between Jamaica and Penn Station is temporarily suspended.
  • Monday, June 17 2013 9:50 PM EDT2013-06-18 01:50:24 GMT
    More than two dozen family members packed a court room to support the daughter who never gave up on finding her father's killer.
    More than two dozen family members packed a court room to support the daughter who never gave up on finding her father's killer. For the first time, Joselyn Martinez came face to face with the man she believes took her dad away from her when she was just a little girl.
Powered by WorldNow
Didn't find what you were looking for?
All content © Copyright 2000 - 2013 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices