Verizon Outage in Manhattan - New York News

Verizon Outage in Manhattan

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Landline and cell phones were unable to complete calls in part of Manhattan because of a malfunction in Verizon's network.

Verizon spokesman John Bonomo said that a problem with a piece of equipment called the digital cross-connect has caused problems for customers on the East side of Manhattan between 20th and 40th Streets.

The problem mainly affected voice service on landlines, but cell phones were affected as well because they connect through the wired network.

Verizon staff and the vendor who manufactures the digital cross-connect fixed the problem Monday afternoon, but some service was not yet restored.

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