Updated: Wednesday, 14 Oct 2009, 11:12 PM EDT
Published : Wednesday, 14 Oct 2009, 11:12 PM EDT
A group of angry homeowners in queens couldn't believe what the city was telling them. A fallen tree had caused major sidewalk damage over the summer. Crews chopped up the tree and took it away, but the stump and the destroyed sidewalk remained.
So a homeowner did what the city officials say you're supposed to do: She dialed 311 and reported the problem.
The city's answer? It would take three to five years -- yes, years -- to fix it. But then Fox 5's Arnold Diaz got involved.