Sales Manager

MYFOXNY.COM - The Donna Karan Company LLC, one of the world’s leading fashion houses, seeks a Sales Manager for its Donna Karan Collection Flagship store located on Madison Avenue in New York. Responsibilities include but are not limited to:

Sales Generation:

• Meet personal and store sales goals
• Assist in the monitoring and communication of business results
• Ensure clientele development is practiced by all associates; lead by example
• Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
• Ensure all sales related policies and procedures are maintained
• Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff
• Maintain a keen interest in the fashion industry and market trends

Customer Service:

• Ensure all associates provide the highest level of customer service, utilizing the “7 Steps of Selling”
• Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books
• Resolve all client problems and complaints quickly and effectively

Operations:

• Understand and properly execute all management register functions
• Participate in bi-annual inventories
• Understand and execute cash control, POS, Shipping/Receiving policy and procedures
• Exhibit proficiency in computer programs used by the Company including: Word, Excel, Lotus Notes

Merchandising/Visual:

• Identify and communicate product concerns in a timely manner
• Communicate inventory needs to support the business goal
• Collaborate with Store Director to insure product assortment is reflective of market needs.
• Ensure all visual displays and merchandising reflects DK visual direction

Human Resources:

• Assist in the recruitment, training and development of selling staff
• Continually evaluate the performance of each associate and provide constant feedback to ensure results
• Support and provide follow-up for all training programs, seminars etc.
• Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times

Requirements:

Minimum 3 years retail experience with 1-2 years specialty management

>APPLY NOW