Google Voice Overview

MYFOXNY.COM - Shelly Palmer, tech expert and managing director of Advanced Media Ventures Group, stopped by Good Day New York to talk about Google Voice.

• SHELLY'S WEBSITE
  
• GOOGLE VOICE

The first thing you'll need to decide is whether you'd like to use the full version of Google Voice with a brand new phone number, or add some Google Voice features (like voicemail) to your existing mobile phone number. The basic differences between these options are:

GOOGLE VOICE WITH A GOOGLE NUMBER

- Use one number to manage all your phones; your Google Voice number is tied to you, not to a particular device or location.
- Voicemail like email: Save voicemail messages for as long as you'd like, star important ones, and search through them.
- Voicemail transcription: Voicemail messages will be automatically transcribed to text and sent to you via email and/or SMS.
- Customize your callers' experience (custom voicemail greetings, decide which of your phones ring based on who's calling, send some callers straight to voicemail, etc.).
- Define which phones ring, based on who is calling, and even ListenIn on voicemail before answering the call. We use smart technology to route your calls. So, if you're already on a Google Voice call, we'll recognize it and use call waiting to reach you on the phone you're on.
- Works with mobile phones, desk phones, and work phones. There's nothing to download, upload, or install, and you don't have to make or take calls using a computer.
- International calling: Make low priced international calls from the web or from your phone.

GOOGLE VOICE WITH YOUR NON-GOOGLE PHONE NUMBER

With this option you won't get some features (i.e. call forwarding, screening, and call recording), but you'll still get plenty of others, including:

- Voicemail like email: Save voicemail messages for as long as you'd like, star important ones, and search through them.
- Voicemail transcription: Voicemail messages will be automatically transcribed to text and sent to you via email and/or SMS.
- Custom voicemail greetings: Customize your voicemail greeting based on who is calling.
- International calling: Make low priced international calls from the web or from your phone.